Pradip Kumar Singh

Profile

Engineering leader with 15+ years across backend, platform and consumer product engineering, currently running a 20+ engineer organisation spanning backend, mobile, frontend and data. I own end-to-end delivery of customer-facing digital products — distributed microservices, real-time APIs, release management and production observability — and have consistently partnered with Product, Design, Data and Business to ship self-service journeys that cut customer-support dependency. Deep backend architect (~60% of my time) with hands-on ownership of the API and platform layer that mobile and web clients run on, plus day-to-day accountability for mobile and frontend delivery, release trains and app-side performance.

Core Strengths

Backend & Architecture: Microservices, Distributed Systems, Real-Time & High-Throughput APIs, Event-Driven Design, Caching, Latency/Performance Tuning, System Design

Consumer Product Delivery: Mobile & Web Release Management, App Performance & Reliability, Observability/Monitoring, SLOs & Incident Response, A/B Testing, Self-Service Journeys

Leadership: Multi-team Management (20+ engineers, 4 squads), Hiring & Mentoring, Technical Roadmapping, Agile/Scrum, Cross-functional Partnership with Product/Design/Data

Technology: Python, Node.js, JavaScript, SQL • AWS, Kubernetes, Docker, CI/CD • PostgreSQL, MySQL, MongoDB, Redis, Oracle • React, REST APIs, LLM/GenAI Services

Professional Experience

JioHealth

Consumer Health-Tech Platform | India

Aug 2022 - Present

Senior Manager, Software Development (Dec 2024 - Present)

Lead a 20+ engineer organisation across backend, mobile, frontend and data — own end-to-end delivery of consumer-facing products serving hundreds of thousands of users, from architecture and sprint planning through release, rollout and production support.
Architected the microservices and API platform powering the consumer app: horizontal services consumed across multiple product lines, real-time APIs behind customer journeys, and shared contracts that keep mobile and web clients consistent and fast.
Own release management and production readiness — CI/CD pipelines, automated test coverage, staged rollouts, observability and alerting — raising deployment frequency while protecting availability and latency SLOs.
Drive self-service digital journeys that let users complete account, booking and service requests without contacting support; earlier automation work removed 60% of manual operational effort in the same workflows.
Partner daily with Product, Design, Data and Business leadership on roadmap trade-offs; run design reviews with frontend and mobile squads on flow logic, API contracts and edge-case handling so client-side experiences ship correctly the first time.
Built and scaled the team through hiring, mentoring and squad structuring; introduced engineering standards, code review discipline and incident retrospectives across the org.

Lead Business Analyst / Solutions Engineer (Aug 2022 - Nov 2024)

Embedded with operations and business stakeholders to translate ambiguous customer problems into engineering roadmaps; accelerated feature delivery across telehealth and diagnostics journeys and cut manual reporting effort by 60% through automation and self-service tooling.

Tech: Python, Node.js, Microservices, AWS, Kubernetes, PostgreSQL, Redis, CI/CD, React

Decision Minds

Data Analytics & Consulting

Jun 2020 - Jul 2022

Senior Data Engineer / Analytics Consultant

Designed and operated large-scale ETL and data platforms for enterprise clients; delivered executive analytics that moved client business metrics 25%+, working across multiple industries and stakeholder types.

Tech: Python, SQL, ETL, AWS Redshift, Snowflake, Tableau

Wickedride Adventure Services

Consumer Mobility Marketplace

Jun 2019 - Apr 2020

Senior Data Analyst / ML Engineer

Built analytics infrastructure from scratch for user behaviour, fleet utilisation and revenue; developed predictive models for demand forecasting and dynamic pricing that fed directly into revenue outcomes.

Practo

India's Largest Consumer Healthcare Marketplace | Bangalore

Nov 2015 - Jun 2019

Lead Software Engineer → Senior Software Engineer

Led a 5+ engineer team building core backend platform features for a high-traffic B2C marketplace used by millions of patients and providers — a mobile-first consumer product where uptime and response time were the product.
Cut system latency by 40% through query optimisation, indexing and Redis caching strategy; built data pipelines processing millions of records daily and the A/B testing infrastructure product teams used to validate consumer experiments.

Tech: Python, Django, PostgreSQL, Redis, AWS, Airflow

Earlier Experience

2009 - 2015

Brickwork Ratings, XCHANGING, Hinduja TMT, Blue Ray Technology

Progressive engineering and analytics roles across BFSI and operations — predictive models, automated reporting systems, and data-quality frameworks.

Education

Bachelor of Engineering (B.E.)

Electronics and Telecommunications Engineering

North Maharashtra University

2005 - 2009